Contact Us

Before you send your inquiry, please read the frequently asked questions below:

How does your service work?

Order our services here. https://www.tripvisa.my/order/. Just forward all documents requested by us according to your visa requirements.

When we receive your order, we will precheck your online visa application form, if got some errors, we will fix it for you and create a flight ticket and hotel voucher for you (for a tourist visa), so there is no need for you to book a flight ticket and hotel voucher yet.

Then you gather all documents needed according to your visa requirements, such as an original passport, two passport photos with a white background, and a photocopy of your passport details (all of these for a tourist visa; other visas have different requirements).

Then you contact us to arrange for your documents to be picked up by our runner. This service is only available for Klang Valley residents. Other places, you need to courier your documents to us and you just come to the China Visa Centre for biometrics.

After pickup of your documents, our runner will submit your documents for visa precheck approval (this procedure is only for agent submissions; individual submissions do not have this visa precheck approval). It takes two days to process your visa pre-check approval.

After your visa precheck approval is approved, we will collect all your documents back and start booking for your biometrics (fingerprint scan). Usually,  your booking for biometrics is available on the third or fourth day after we collect your visa precheck approval. We will contact you to confirm your booking appointment date.

On the day of biometrics (fingerprint scan), our runner will be there with you while you undergo biometrics at the China Visa Centre (fingerprint scan).

After your finger prints have been scanned, we will collect our service fees. An invoice will be given to you after payment, and we will pay your visa fees directly to China Visa Centre on the same day. If we do not pay your visa fees on the same day, China Visa Centre will cancel your visa application, and you will need to do it again.

On the fourth day after visa submission, our runner will collect your passport with a China visa and send it back to you. Then all is done.

In conclusion, it will take 6 to 10 days for all processes to be completed. So if you’re in a hurry, sorry, we cannot entertain it.

So actually, how many days will it take you to process our visa until it is completed?

Scenarios are like these:

Day 1: 15 May 2023: We collect all your documents (original passport, 2 passport photos, visa form) from your office or your home.

Day 2:  16 May  2023: We will submit your documents to the China Visa Centre for pre-check approval. It will take two days to approve.

Day 3: 17 May 2023: We will collect your documents from the China Visa Centre after getting the approval. Then we start making a booking appointment for you for biometrics, probably on May 18 or 19, 2023.

Day 4: 18 May 2023 or 19 May 2023: You will come to the China Visa Centre with us to do your biometrics (fingerprint scan). After biometrics are done, we will collect our service fees and go straight to the Visa payment counter to pay your visa fee.

Day 7 or 8: 23 May 2023 or 24 May 2023: We will collect your passport with a China Visa and send it back to you.

So our service will take 6 to 10 working days to process.

Do we need to buy a flight ticket and book a hotel before applying for a China visa?
There’s no need if you’re using our service. We prepared it all for you.

Do we need to send our passports and documents to your office?
No need; just stay at your office or home, and our runner will come pick up your documents from you. So it’s convenient for you.

I do not trust other people with my passport. Can I bring my passport during submission?
No agent will entertain your request. If trust is your main concern than you need to apply by yourself. Here the link on how to apply by yourself: https://www.tripvisa.my/guidelines-to-apply-china-visa/

Do we need to go to the China Visa Centre?
Only once, when you do the biometrics (fingerprint scan). Our runner will accompany you.

Then, what should we prepare?
Just your original passport and 2 passport photos and a photocopy of your passport details for a tourist visa and an invitation letter from China for a business visa.

I got my passport photo in digital format. But I am too lazy to print it. Could you print it for me?
Sure, why not? Just forward your photo to us.

I am Malaysian, currently working in Singapore. Can you do China Visa application for me in Kuala Lumpur?
Sure why not. Please contact us using the contact us form below, and we can arrange your visa application smoothly. You only come to Kuala Lumpur to do your biometrics only. No need to come to Kuala Lumpur many times.

I am Malaysian, currently working in Johor. Can you do China Visa application for me in Kuala Lumpur?
Sure why not. We also accept application from Pahang, Terengganu, Kelantan, Melaka, Negeri Sembilan and also south of Perak. Please contact us, and we can arrange your visa application smoothly. You only come to Kuala Lumpur to do your biometrics only. No need to come to Kuala Lumpur many times.

Is your service charge covered by the cost of a China Embassy visa? Any unforeseen fees?
Our service fee price includes (all of the following):

Visa fee to the China Embassy
Precheck your visa form
Create a flight ticket and hotel voucher
Book your biometrics appointment
Runner service to pick up and deliver your documents
Runners accompany you during biometrics

How much is your service fee?

You can read here. https://www.tripvisa.my/service-fees/

Your service fee is expensive; could you guide me if I intend to submit my visa application myself?

Sure, please read here. https://www.tripvisa.my/guidelines-to-apply-china-visa/

I’ve already filled out the visa form online and tried to submit it myself, but the booking appointment is only available next month. Could you help me?

Just order our service: https://www.tripvisa.my/order/ . We can help you get your China visa before your departure date, provided you follow our conditions.

I’m in a hurry to go to China for specific reasons this week; could you help me with an urgent visa application?

No. We only do normal submissions, which take 6 to 10 days.

Seriously, I’m in a hurry to go to China because my relative died there. I’ve already filled out the visa form, but my booking appointment is next month. Could you help me?

Expedite service is available for humanitarian visa applications. An applicant intending to visit a direct family member (foreign nationals included) in China who is in critical medical condition and in need of care, or to arrange funeral matters for an immediate family member in China, can come to the Visa Centre every working day at 9:00 to submit the humanitarian application without sending emails in advance. A death certificate, hospital admission letter, and proof of relationship must be presented while applying for this type of visa.

I Am Non Malaysian Passport Holder, Can You Apply China Visa For Us?

Sorry we can not apply China visa for you. You need to apply personally at Chinese Embassy.

Please send general inquiries/questions that are not addressed in the above FAQ to:

Please contact us using the form below:

*Note: We usually will reply back within one hour through email. If you using Gmail/Hotmail/Yahoo Mail and do not receive any email, please check your junk/spam folder.